Into the Blue Pool and Spa

We needed a pool liner replaced so we called and got a few estimates. Into the blue was not the cheapest company however I personally felt comfortable talking with Diedra.(sorry if spelt wrong). She explained that they work out of their home and gave me insight on the liner replacement process. She gave me the website and luckily I already knew which liner I wanted. A new silver liner. I paid the half up front to get the order processed and then the liner came in fairly quickly! (About 4 weeks later). Overall I was very pleased with the customer service and pricing. My only annoyance was that when the liner was installed, we had a vacuum hooked up 24 hours a day from Tuesday through Saturday. I only expected it to be running for 1/2 days from previous conversations. However they seemed busy at another job and I kinda feel that we could have saved some money on our electric bill by turning that off within a day or two….not 5😀. Hopefully it helped clear up any creases. This ...

My mom and I were so greatful for into the blue. They were extremely helpful and so kind to help us with our pool. We had a bad situation with our pool and they were absolutely understanding and kind after having other companies in the area be rude and flat out refused to help us. We ended up having to get a new liner and they worked with us every step of the way and the job they did was fantastic. We were so lucky to have found them to help us. Mr and Mrs. Newman, the owners, are good, kind, hard working people and would recommend them over anyone else in the area.

From the very first phone call, Dedria was very professional, kind, and willing to provide me with the help and information I needed to get my pool cleaned. I could tell that this company wasn't just about taking my money but really showed concern for my issue as a potential customer. They went above and beyond. I am happy that I chose Into the Blue and am very satisfied with the way my pool look.